Privacy Policy for Tutorchat

Last Updated: 26/06/2024

At Tutorchat, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

- Personal Information: Name (optional), gender (optional), grade, email address.
- Usage Data: Platform preferences (e.g., dark mode, preferred teacher, speech to speech settings...).
- Authentication Data: Collected via Firebase and Google Auth.

2. How We Use Your Information

- To provide and personalize the service.
- To manage your account and subscriptions.
- To improve our platform based on user preferences and usage patterns.
- To communicate with you about updates, offers, and support.

3. Data Sharing

We use third-party services such as Firebase for storage and authentication, Google Auth for login, and Stripe for payment processing. We do not share your personal data with any third parties beyond what is necessary to operate these services.

4. Data Management

- Access and Update: Users can access and update their data through their profile.
- Deletion: Users can delete their account and associated data from the profile section.
- Retention: We retain user data for as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

5. Security

We employ Firebase security rules to protect your data. While no system is completely secure, we strive to use commercially acceptable means to protect your personal information. In the event of a security breach, we will take immediate steps to address the issue and inform affected users.

6. User Rights

Users have the right to access, correct, or delete their personal information. Requests can be made through the profile section or by contacting us directly at contact@tutorchat.ai.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to users, and continued use of the platform constitutes acceptance of the updated policy. Users are encouraged to review this policy periodically.

Contact Information

PRISM
25 ter Avenue d'Espagne
64600 Anglet, France
contact@tutorchat.ai